Shipping & Returns

Shipping Policy

Turnaround time is 1-3 business days plus transit time for non-personalized items. 

We offer free shipping on orders over $180 within New Zealand, Standard Delivery throughout NZ: $6.50 and Australia: $20.00

We do not currently ship outside of New Zealand and Australia

Please allow for slowed shipping due to Covid-19

All deliveries are made during business hours from Monday to Friday.

Weekend deliveries are available upon request, but we do not deliver during Public Holidays.

Please be aware that on the odd occasion there are courier delays that are outside our control, and delivery may take an extra day or two.

Returns Policy

We want to ensure that your box is everything you hoped for and more. If something seems amiss or you are in any way unhappy, please contact us as soon as possible. We are always happy to work together to find a solution. If this is the case, please get in touch via email - hello@ohmybox.co.nz